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Published in draft

Privacy Notice

This page is published in draft. The plain-language summaries are complete; the operative wording is with our counsel and will be finalised with an effective date. Where this page and a signed agreement differ, the agreement governs.

In short

We collect your name, contact details and inquiry details in order to process it. We do not sell them. You can ask to see, correct or delete your information at any time.

With our counsel

Who we are

Papa Burger is operated from Unit 5, GMA Business Center, Gov. Drive, General Mariano Alvarez, Cavite.

For anything about your personal information, write to hello@papaburger.ph and mark it for the attention of the data protection contact.

The wording above is with our counsel and is not yet final. It is published so you can see what this section covers.

Still to be supplied before this section is final

The registered legal entity, its registered address, and a named contact for privacy matters. CV-15 blocks the entity name and the deck requires the privacy contact to be a person who exists, not a role inbox nobody owns.

This is published as a gap on purpose. We are not putting wording here that our counsel has not settled.

What we collect

We only collect what a form asks for, and each form asks for different things.

Franchise application: your first and last name, mobile number, email address, how you prefer to be contacted, the region, province, city and barangay where you want to open, whether you already have a space, what kind of space and roughly how large, your capital band and where it comes from, your timeline, whether you run a business now, whether you have franchised before, whether you will manage it yourself, anything you type in the notes field, and where you heard about us. We also record the page you arrived on, the site that referred you, and any campaign parameters in the link you followed.

Where you heard about us has a follow-up question, and depending on your answer it asks who referred you, which branch you saw, or where else you heard about us. If you name another person there, we use that name only to understand how you found us and to thank them. We do not contact them about it, we do not add them to anything, and you are free to leave it blank — nothing on the form depends on it.

Careers: your full name, mobile number, email address if you give one, the branch nearest you, the position you want, when you can start, whether you can work nights, and your CV if you upload one.

Suppliers: your registered company name, the contact person and their position, your business email and phone, your supply category, what you supply, the regions you can serve, and your monthly capacity if you give it.

Contact: your name, your email or mobile, what your message is about, and the message itself. Three subjects ask for a little more, so we can route them to the right team: a concern about a branch asks which branch and when it happened; a bulk order or event asks the date, the headcount and the area; a media enquiry asks your outlet and your deadline.

Newsletter: your email address only.

Chat: nothing is stored. The chat panel routes you to a page; it does not record a conversation.

Why we collect it

A franchise application is processed so we can assess it and contact you about it. It is not used for marketing unless you separately ticked the box asking for news.

A job application is passed to the branch you selected so they can contact you if there is a vacancy.

A supplier registration goes on our purchasing register so we can contact you when there is a requirement that matches what you supply.

A message is answered, and a branch concern additionally becomes a record against that branch so the quality team can act on it.

With our counsel

Who we share it with

We use service providers to run this site and to reach you: hosting, email delivery, and messaging platforms. They process your information on our instructions and for no other purpose.

Franchise applications are not shared with franchisees.

The wording above is with our counsel and is not yet final. It is published so you can see what this section covers.

Still to be supplied before this section is final

The named categories of processor have to match the services actually in use at launch, and each needs a data processing agreement in place before this section can be treated as final.

This is published as a gap on purpose. We are not putting wording here that our counsel has not settled.

Not published yet

How long we keep it

Still to be supplied before this section is final

A stated retention period per record type — a number, not 'as long as necessary'. Franchise applications, careers applications, supplier registrations, contact messages and newsletter subscriptions each need their own figure, agreed with counsel.

This is published as a gap on purpose. We are not putting wording here that our counsel has not settled.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it, ask us to delete it, object to how we are using it, or withdraw a consent you gave.

Write to hello@papaburger.ph and tell us which of those you want. We will not charge you for asking, and we will not treat you differently for it.

Complaints

If you are not satisfied with how we handled your information, write to us first at hello@papaburger.ph so we have the chance to put it right.

You also have the right to complain to the National Privacy Commission.

Cookies

Cookies are covered in the Cookie Notice rather than repeated here.

Not published yet

Changes

Still to be supplied before this section is final

An effective date, and how a change to this notice is communicated to people whose information we already hold.

This is published as a gap on purpose. We are not putting wording here that our counsel has not settled.

This notice will carry an effective date and a version number once counsel has settled the operative wording.

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