From First QuestionTo Opening Day.
This is the whole process. You know what happens before you even begin.
Typically 45 to 60 days, depending on whether the space and permits are ready.
The Six Stages
Process detail · what happens, and what you do.
| # | Stage | Duration | What happens | What you do |
|---|---|---|---|---|
| 1 | Inquiry | Duration1 day | What happensFill in the online form. Six questions, two minutes. You have a reference number immediately. | What you doFill in the form and keep the reference number. |
| 2 | First conversation | Duration2–3 days | What happensThe franchise team calls you. We discuss your location, your budget and your timeline, and answer all of your questions. | What you doPrepare your questions. Nothing is payable at this stage. |
| 3 | Site evaluation | Duration5–7 days | What happensWe assess the location: distance from the nearest branch, foot traffic, and the size of the space. | What you doSend the address, photos and measurements. If you do not have a space yet, we help you work out the kind of location to look for. |
| 4 | Approval and contract | Duration7–10 days | What happensOnce approved, we send the full agreement. Read it carefully. You may have your lawyer review it before signing. | What you doRead, ask, sign and pay the franchise fee. |
| 5 | Setup and training | Duration21–30 days | What happensThe unit and equipment are delivered and installed. Alongside that, you and your crew are trained. | What you doPrepare the space, hire crew, and process the permits. |
| 6 | Opening and support | Duration1 day | What happensSomeone from HQ is with you on opening day. After that, support continues through the portal. | What you doOpen. And order your next supply through the portal. |
Fees, terms and inclusions shown here are indicative and current as at the date of this page. They may change, and the executed agreement governs in all cases. Read the Franchise Disclosure Notice.
Start Preparing These
You do not need all of these to inquire. But the process moves faster when they are ready.
- Valid government IDTwo types, with photo
- Proof of billingFor your address
- Photos of the spaceIf you are already looking at a location
- Space measurementsLength and width, an estimate is fine
- Location sketch or map pinFor the site evaluation
- Proof of fundsIf required at the approval stage
At the inquiry stage we ask for none of these. We are telling you now so you have time to prepare.
What Kind of Location Earns
Good signs
- Heavy foot traffic day and night
- Near a terminal, market or school
- Subdivision entrance or a busy road
- Adequate power and water
- 24-hour operation is permitted
Be careful
- Inside a location that closes at night
- No parking or tricycle stop
- Night operation not allowed in the area
- Very close to an existing branch
- Rent too high for expected sales
If you are not sure, just send it to us. The site evaluation is free and we will tell you the truth, even when the answer is do not take that space yet.
Start at Stage One.
Six questions. Two minutes. No fee, no obligation.